ISO/IEC
17025

 

You will gain the necessary qualifications to perform the functions of Laboratory Manager and Internal Auditor – With us!

Management System in Laboratory acc ISO/IEC 17025. Responsibilities and duties of Laboratory Managements and Internal Auditors

A detailed discussion of the ISO/IEC 17025 standard requirements and Polish Center for Accreditation allows participation in the training even for people who are just starting their adventure with accreditation. It will be a great reminder and broadening of knowledge for people already working in the certified laboratory. – more

Management System in Laboratory according to ISO/IEC 17025

A detailed discussion of the ISO/IEC 17025 standard requirements and Polish Center for Accreditation allows participation in the training even for people who are just starting their adventure with accreditation. It will be a great reminder and broadening of knowledge for people already working in the certified laboratory. – more

Internal Auditor of the Management System at the ISO/IEC 17025 Laboratory

This training gives the right to perform the function of Internal Auditor of the management system in a laboratory in accordance with ISO / IEC 17025. During the course, participants will learn how to conduct internal audits of the management system in a laboratory. Training materials containing sample procedures and forms will certainly be useful during the work of the Internal Auditor of the QMS in an accredited laboratory. – more

ISO 17025 Internal audit in the laboratory – improves skills training

Training, which improves the knowledge of conducting internal audits at the Laboratory.
The condition for participation in the training is knowledge of the ISO 17025 standard. The training is directed to people who perform the function of an internal auditor in the laboratory, who have completed training in the field of auditing.
During the training, the participants will confirm the knowledge gained so far and improve the practical skills of preparing and conducting an effective internal audit in the Laboratory.
The training program is implemented in the form of workshops based on sample documentation, practical exercises and genre scenarios. During the training, participants will improve their qualifications in the scope of: preparation for the audit (review of documents, preparation of the audit plan), preparation of audit report, formulating audit questions and documenting them in checklists, rules for selecting an audit sample, collecting audit evidence, identification and classification of non-conformities .
A key element of the course is to conduct an audit simulation, during which the participants decide to classify the collected evidence on the basis of which they determine the audit result. – more

Estimation of measurement uncertainty

Improving training in the scope of ISO / IEC 17025. Training participants will receive the necessary information to carry out uncertainty estimation in the laboratory. The training systematizes the requirements of ISO / IEC 17025 and others in the field of uncertainty estimation. During the training, statistical methods and individual stages of uncertainty estimation in accordance with the GUM guide are discussed. A detailed discussion of the requirements and methods allows the participation in the training of people who deal with the estimation of uncertainty of research methods, regardless of the state of knowledge in this field. – more

Management System in Laboratory acc ISO/IEC 17025. Responsibilities and duties of Laboratory Managements and Internal Auditors

Time

3 days

Training schedule

Day 1

  • Presentation of the ISO/IEC 17025 standard – layout, normative references, definitions. Discussing the differences between version from 2005 and 2017.
  • The system of mutual recognition in the world and in Poland and the role of laboratory accreditation in the system
  • Identification and practical presentation of formal requirements for accreditation of testing and calibration laboratories
  • General requirements (chapter 4 of ISO/IEC 17025 standard). Impartiality. Confidentiality – management of collected information.
  • Requirements concerns Laboratory structure (chapter 5 of ISO/IEC 17025 standard). Scope of entity involved in management system.
  • Requirements concern resources (chapter 6 of ISO/IEC 17025 standard). Personnel. Environmental conditions. Equipment and metrological traceability. Purchase.

Day 2

  • Process realization (chapter 7 of ISO/IEC 17025 standard). Correct realization of testing/calibration from clients request to issuing certificate.
  • Process realization. Collaboration with the client, subcontracting.
  • Process realization Identification of tests/calibration methods. Introduction to validation methods and evaluation of measurement uncertainty.
  • Process realization. Sampling, handling of test/calibration objects. Technical records and data control.
  • Process realization. Specific requirements for tests/calibration results. Rules of participation in PT/ILC.
  • Process realization. Reporting sampling – requirements.
  • Process realization. Handling complaints and nonconforming work management.
  • Management system requirements (chapter 8 of ISO/IEC17025 standard). Option A and Option B – rules of selection and implementation
Day 3

  • Management of Internal audits program in test/calibration laboratories based on ISO/IEC 17025 standard
  • Selection of audit staff for the laboratory. Planning and supervision over audits realization.
  • Requirements for auditors and preparation for system audit in a laboratory operating on the basis of ISO/IEC 17025
  • Methods of auditing, collecting information and recording audit findings. Performing an audit of the management system in the laboratory
  • Audit reports
  • Implementation of post-audit actions
  • Review of audit efficiency
  • Preparation for an audit by the Polish Center for Accreditation or an interested party
  • Exam

Management System in Laboratory according to ISO/IEC 17025

Time

2 days

Training schedule

Day 1

  • Presentation of the ISO/IEC 17025 standard  – layout, normative references, definitions. Discussing the differences between version from 2005 and 2017.
  • The system of mutual recognition in the world and in Poland and the role of laboratory accreditation in the system
  • Identification and practical presentation of formal requirements for accreditation of testing and calibration laboratories
  • General requirements (chapter 4 of ISO/IEC 17025 standard). Impartiality. Confidentiality – management of collected information.
  • Requirements concerns Laboratory structure (chapter 5 of ISO/IEC 17025 standard). Scope of entity involved in management system.
  • Requirements concern resources (chapter 6 of ISO/IEC 17025 standard). Personnel. Environmental conditions. Equipment and metrological traceability. Purchase.
Day 2

  • Process realization (chapter 7 of ISO/IEC 17025 standard). Correct realization of testing/calibration from clients request to issuing certificate.
  • Process realization. Collaboration with the client, subcontracting.
  • Process realization Identification of tests/calibration methods. Introduction to validation methods and evaluation of measurement uncertainty.
  • Process realization. Sampling, handling of test/calibration objects. Technical records and data control.
  • Process realization. Specific requirements for tests/calibration results. Rules of participation in PT/ILC.
  • Process realization. Reporting sampling – requirements.
  • Process realization. Handling complaints and nonconforming work management.
  • Management system requirements (chapter 8 of ISO/IEC17025 standard). Option A and Option B – rules of selection and implementation

Internal Auditor of the Management System at the ISO/IEC 17025 Laboratory

Time

3 days

Training schedule

Days 1 & 2

  • What is accreditation?
  • Benefits of accreditation
  • Conformity assessment body
  • PCA
  • International cooperation
  • PCA Documents
  • Changes from ISO / IEC 17025
  • Process approach
      Standard layout

    • 0. Introduction
    • 1. Scope of the Standard
    • 2. Normative references
    • 3. Terminology
    • 4. General requirements
    • 5. Structure Requirements
    • 6. Resource Requirements
    • 7. Process requirements
    • 8. Management requirements
    • Annex A – Traceability
    • Annex B – Management system
Day 3

  • Management of the audit program in testing / calibration laboratories based on ISO / IEC 17025
  • Selection of audit staff for the laboratory. Planning and supervision over the implementation of audits
  • Requirements for auditors and preparation for conducting a system audit in a laboratory operating on the basis of the ISO / IEC 17025 standard
  • Methods for auditing, gathering information and formulating audit findings. Conducting an audit of the management system in the laboratory
  • Audit reporting
  • Implementation of audit follow-up
  • Audit effectiveness review
  • Preparation for the audit by the Polish Center for Accreditation or an interested party
  • Exam

ISO 17025 Internal audit in the laboratory – improves skills training

Time

2 days

Training schedule

Day 1

  • Rules of auditing according to ISO 19011:2011 standard and using those in audits based on ISO 17025 standard
  • Discussion of good laboratory practices
  • Selection of audit staff for the laboratory – Auditor’s profile (personal attitude, ethical principles)
  • Responsibility and competences of employees participating in the internal audit (lead and technical auditor, experts)
  • Communication techniques
  • Creating a program and planning audits according to ISO 17025
  • Vertical audits in the technical area of ISO 17025
Day 2

  • Development of an audit plan, checklists based on ISO 17025 (general part, technical standards)
  • Organizing and conducting internal audit
  • Audit and observation of the test, sampling
  • Preparation of an audit report based on the points of ISO 17025
  • Fundamentals of logic – the establishment of facts and drawing conclusions
  • Corrective actions – development of the scope and verification of corrective actions, effectiveness of these activities and their documenting

Additional information

Training form

Lectures and a seminar interspersed with practical exercises related strictly related to the laboratory accreditation and management and auditors functioning in quality management system in laboratory.

Trainers

Our trainers have many years of practical experience in implementing, auditing and developing quality management systems in laboratories.

Dates

If you need training for Manager/Auditor of test/calibration laboratory contact us to arrange a date, we will adapt it to your needs.